Effective Date:4th December,2025
1. Introduction
SoundCity Digital World (referred to as "we," "us," or "our") is committed to protecting the privacy and security of the personal data of our users, clients, and website visitors (referred to as "you" or "user").
This Privacy Policy describes how we collect, use, process, and disclose your personal data when you visit our website, soundcitydigitalworld.com, use our services, purchase our audio products/beats, or book sessions at our on-site music studio.
Our business is located in Nigeria, but we cater to a global clientele. We are dedicated to upholding the highest standards of data protection, including compliance with principles similar to those found in international frameworks like the General Data Protection Regulation (GDPR), regardless of your location.
2. Data Controller
The data controller responsible for the processing of your personal data is:
- Name: SoundCity Digital World
- Location/Country: Nigeria
- Contact Email: soundcitydigitals@gmail.com
3. Personal Data We Collect
We collect various types of personal data, which can be categorized as follows:
- Identity Data: Name, username, and date of birth. Used for account creation and verification.
- Contact Data: Billing address, delivery address, email address, and telephone numbers. Used for communication, order delivery, and booking confirmation.
- Financial Data: Payment card information or other payment service information. Processed securely by third-party processors to facilitate payments.
- Transaction Data: Details about payments, purchases, and orders made by you. Used for order fulfillment and record-keeping.
- Profile Data: Username, encrypted password, purchases, preferences, feedback, and survey responses. Used to manage your user account and personalize your experience.
- Usage Data: Information about how you use our website, products, and services. Used for analytics and service improvement.
- Technical Data: IP address, browser type, location, operating system, and platform. Collected for security, troubleshooting, and site analysis.
4. How We Collect Your Data
We collect data through the following methods:
- Direct Interactions: Data provided by you directly through forms, account creation, studio session booking, or correspondence (email/phone).
- Automated Technologies: Technical and Usage Data collected automatically using cookies, server logs, and similar technologies. Please refer to our Cookie Policy for more details.
- Third Parties: We may receive Personal Data from third parties, such as analytics providers (e.g., Google Analytics) or payment processors (e.g., Stripe, Paystack and payonner).
5. Legal Basis for Using Your Personal Data
We rely on the following legal bases to process your data, particularly for international users:
- Performance of a Contract
- Necessary for managing your account, processing payments, delivering orders, and handling studio bookings.
- Legal Obligation
- Necessary to comply with legal requirements, such as notifying you about policy changes.
- Legitimate Interests
- Necessary for running and protecting our business (security, fraud prevention), site administration, and sending relevant marketing communications (soft opt-in).
- Consent
- Used in specific cases where we rely on your explicit agreement, which you can withdraw at any time.
6. International Data Transfers
Your data will primarily be **processed and stored in Nigeria**. By using our services, you acknowledge and agree to this transfer. Where data is transferred internationally, we implement appropriate safeguards, such as utilizing Standard Contractual Clauses (SCCs), to ensure a high level of protection.
7. Disclosure of Your Personal Data
We may share your personal data with:
- **Internal Third Parties:** Other companies within our SoundCity Digital World group (if applicable).
- **External Third Parties:** Payment processors, IT/system administration services, professional advisors (lawyers, auditors), and relevant Nigerian or foreign regulators where required by law.
We mandate all third parties to respect the security and confidentiality of your data and process it only according to our instructions.
8. Data Security and Retention
Data Security
We implement appropriate technical and organizational security measures to prevent unauthorized access, loss, or alteration of your personal data. We have procedures to deal with any suspected data breach and will notify you and relevant regulators as required by law.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. We generally retain data for 7 years after you cease being a client, in line with applicable accounting and legal standards.
9. Your Legal Rights (Global Users)
Depending on your jurisdiction, you may have the following rights, which we honor for all global users:
- Right to Access (SAR)
- Right to Rectification
- Right to Erasure (Right to be Forgotten)
- Right to Restriction of Processing
- Right to Data Portability
- Right to Object / Withdraw Consent
To exercise any of these rights, please contact us at: soundcitydigitals@gmail.com
10. Changes to the Privacy Policy
This version was last updated on 4th December, 2025. We reserve the right to modify this Privacy Policy at any time, and any changes will take effect immediately upon posting on the website. We encourage you to review this policy frequently.